Web 2.0: How Social Networking Sites are Impacting Dentistry
DOI:
https://doi.org/10.17140/DOJ-2-108Keywords:
Social Networking Sites, Dental education, Marketing, Dentistry, ProfessionalismAbstract
The popularization of Social Networking Sites (SNSs) is changing the behavior of
human society in several ways and very quickly. Applications of Web 2.0 permit new forms
of interaction with others, renew the learning process of Universities, and modify how people
consume products and services. This phenomenon regularly occurs, making SNSs omnipresent:
people can be connected with others all the time and anywhere. Although some health
professionals remain resistant to new internet-based technologies, the reality is that more than
1 billion people have an account on Facebook. This is currently the most popular SNS worldwide,
but there are many other examples, such as YouTube, LinkedIn, Twitter, Second Life,
and Instagram. In these applications, people can be connected to each other and share thoughts,
creations, opinions, and knowledge. Therefore, to be online on Web 2.0 and SNS is no longer
a business choice for most practitioners and professors. Students and consumers are on line,
specially the younger ones. In order to illustrate the diverse ways that social-media can be used
in the dentistry field, this article provides some examples of how health professionals use SNSs
as a pedagogical tool in order to enhance their students’ participation in the learning process,
promote dental services, and create a communication channel with patients. We also discuss
implications regarding online professionalism and ethics for students and practitioners by referring
to some of the topics presented in the polices of dental schools in the United States (US)
and in the US Health Insurance Portability and Accountability Act (HIPAA).
References
Tomlinson R. The first network email. Website: http://open-map.bbn.com/~tomlinso/ray/firstemailframe.html. 2014; Ac-cesed 2014.
O’Reilly T. What is Web 2.0: Design patterns and business models for the next generation of software. Commun Strateg. 2007; 65(1): 17-37.
Constantinides E, Fountain SJ. Web 2.0: Conceptual foun-dations and marketing issues. J Direct Data Digit Mark Pract. 2008; 9(3): 231-244. doi: 10.1057/palgrave.dddmp.4350098
Parise S, Guinan PJ. Marketing using web 2.0. Hawaii Inter-national Conference on System Sciences. Proceedings of the 41st Annual Meeting. Website: http://ieeexplore.ieee.org/xpls/icp. jsp?arnumber=4438986. 2014; Acessed 2014.
Facebook. Facebook Annual Report - 2013. Website: h t t p : / / f i l e s . s h a r e h o l d e r . c o m / d o w n l o a d s / a m d a -nj5dz/3542021185x0x741493/edba9462-3e5e-4711-b0b4-1- dfe9b541222/fb_ar_33501_final.pdf. 2014; Acessed 2014.
Kaplan AM, Haenlein M. Users of the world, unite! The chal-lenges and opportunities of social media. Bus Horiz. 2010; 53(1): 59-68. doi: 10.1016/j.bushor.2009.09.003
Constantinides E. Foundations of social media marketing. Procedia Soc Behav Sci. 2014; 148(0): 40-57. doi: 10.1016/j. sbspro.2014.07.016
Mohan AC, Rao SN, Rao GS. Role of advertising in social media with reference to small businesses. J Research Manag Tech. 2014; 3(2): 67-73.
Henry RK, Molnar A, Henry JC. A survey of US dental practices’ use of social media. J Contemp Dent Pract.2012; 13(2):137-41. doi: 10.5005/jp-journals-10024-1109
Jorgensen G. Social media basics for orthodontists. Am J Or-thod Dento facial Orthop. 2012; 141(4): 510-515. doi: 10.1016/j. ajodo.2012.01.002
Cox T, Park JH. Facebook marketing in contemporary orth-odontic practice: A consumer report. J World Fed of Orthod. 2014; 3(2): e43-e47. doi: 10.1016/j.ejwf.2014.02.003
Jain SH. Practicing medicine in the age of Facebook. New Engl J Med. 2009; 361(7): 649-651. doi: 10.1056/NE-JMp0901277
Giordano C, Giordano C. Health professions students’ use of social media. J Allied Health. 2011; 40(2): 78-81.
MacDonald J, Sohn S, Ellis P. Privacy, professionalism and Facebook: A dilemma for young doctors. Med Educ. 2010; 44(8): 805-811. doi: 10.1111/j.1365-2923.2010.03720.x
Lewis K, Kaufman J, Christakis N. The taste for privacy: An analysis of college student privacy settings in an online social network. J Comput Mediat Commun. 2008; 14(1): 79-100. doi: 10.1111/j.1083-6101.2008.01432.x
Hendrix D, Chiarella D, Hasman L, Murphy S, Zafron ML. Use of Facebook in academic health sciences libraries. J Med Libr Assoc. 2009; 97(1): 44-47. doi: 10.3163/1536-5050- .97.1.008
Arnett MR, Loewen JM, Romito LM. Use of social media by dental educators. J Dent Educ. 2013; 77(11): 1402-1412.
George DR, Dellasega C. Use of social media in graduate-level medical humanities education: Two pilot studies from Penn State College of Medicine. Med Teach. 2011; 33(8): e429-e34. doi: 10.3109/0142159X.2011.586749
Trueman MS, Miles DG. Twitter in the classroom: Twenty-first century flash cards. Nurse Educ. 2011; 36(5): 183-186. doi: 10.1097/NNE.0b013e3182297a07
Estus EL. Using Facebook within a geriatric pharmacother-apy course. Am J Pharm Educ. 2010; 74(8): 145. doi: 10.5688/ aj7408145
Phillips J, Berge ZL. Second life for dental education. J Den-tal Educ. 2009; 73(11): 1260-1264.
Kennedy GE, Judd TS, Churchward A, Gray K, Krause KL. First year students’ experiences with technology: Are they re-ally digital natives? Australas J Educ Technol. 2008; 24(1): 108- 122.
Pander T, Pinilla S, Dimitriadis K, Fischer MR. The use of Facebook in medical education - A literature review. GMS Z Med Ausbild. 2014; 31(3). doi: 10.3205/zma000925
Cartledge P, Miller M, Phillips B. The use of social-network-ing sites in medical education. Med Teach. 2013; 35(10): 847- 857. doi: 10.3109/0142159X.2013.804909
Carlson S. The net generation goes to college. Chron High Educ. 2005; 52(7): A34.
Henry RK, Webb C. A survey of social media policies in US dental schools. J Dental Educ. 2014;78(6):850-855.
Rocha PN, de Castro NAA. Opinions of students from a Bra-zilian medical school regarding online professionalism. J Gen Intern Med. 2014; 29(5): 758-764. doi: 10.1007/s11606-013- 2748-y
Mostaghimi A, Crotty BH. Professionalism in the digital age. Ann Intern Med. 2011; 154(8): 560-562. doi: 10.7326/0003- 4819-154-8-201104190-00008
Greysen SR, Kind T, Chretien KC. Online professionalism and the mirror of social media. J Gen Intern Med. 2010; 25(11): 1227-1229. doi: 10.1007/s11606-010-1447-1
Kind T, Genrich G, Sodhi A, Chretien KC. Social media policies at US medical schools. Med Educ Online. 2010; 15. doi: 10.3402/meo.v15i0.5324
Chretien KC, Greysen SR, Chretien JP, Kind T. Online post-ing of unprofessional content by medical students. JAMA. 2009; 302(12): 1309-1315. doi: 10.1001/jama.2009.1387
Oakley M, Spallek H. Social media in dental education: A call for research and action. J Dent Educ. 2012; 76(3): 279-287.
Downloads
Published
How to Cite
Issue
Section
License

This work is licensed under a Creative Commons Attribution 4.0 International License.
All content published in Dentistry (DOJ) is licensed under the Creative Commons Attribution 4.0 International License (CC BY 4.0). This license allows anyone to copy, distribute, transmit, and adapt the work — including for commercial purposes — provided appropriate credit is given to the original author(s) and source.