Factors and Costs Associated With the Use of Registered Nurse Overtime in the Neonatal Intensive Care Unit
DOI:
https://doi.org/10.17140/PNNOJ-4-125Keywords:
Nursing overtime, Cost; Reducing overtime, NICU.Abstract
Background: Planning the number of registered nurses (RN) per shift in the neonatal intensive
care unit (NICU) is a constant stressor and overtime is often used to assure adequate nurse to
patient ratios at high costs.
Aim: To identify the factors associated with shift-to-shift variations in the use of RN overtime
in the NICU and assess the economic impacts of reducing overtime.
Methods: We developed a two-year retrospective study in a NICU (CHU de Québec, Level 3
unit, capacity of 51 beds). Detailed administrative data for each shift of the day (night, day,
evening) was collected. Non-modifiable organizational factors included patient volume, patient
acuity, number of admissions, season, days of the week and work shift. The modifiable factors
included the paid hours not at the bedside and the implementation of a bundle to reduce RN
overtime (increase in full-time nurse positions and conversion of 10% of RN to regular 12-
hour shifts). Multivariate linear regression models were used to assess the association between
organizational factors and RN overtime per shift.
Results: A total of 2184 shifts were included. Mean RN overtime per shift was 9.5±10.4 h corresponding
to 4.7±5.2% of total hours worked per shift. RN overtime use was influenced by
non-modifiable factors including unit occupancy, season and the number of acute patients. Paid
hours not at the bedside were associated with overtime. Also, the implementation of a bundle to
reduce RN overtime brought the mean RN overtime from 11.7±11.2 h to 6.5±8.5 h (p<0.001).
This was associated with a reduction in nursing costs per patient day [386±10 $ vs. 381±7 $
(p<0.001)]. That corresponded to a yearly 102,948$ cost reduction.
Conclusion: Reducing RN overtime in the NICU is associated with cost reduction.
References
Drebit S, Ngan K, Hay M, Alamgir H. Trends and costs of overtime among nurses in Canada. Health Policy. 2010; 96(1): 28-35. doi: 10.1016/j.healthpol.2009.12.016
Berney B, Needleman J. Trends in nurse overtime, 1995- 2002. Policy Polit Nurs Pract. 2005; 6(3): 183-190. doi: 10.1177/1527154405279334
Fédération Interprofessionnelle de la Santé du Québec. Con-vention collective 2011-2015, article 19.01 [In French]. Quebec, Canada.
Canadian Association of Paediatric Health Care Centers-Canadian Paediatric Decision Support Network. Benchmarking report 2013. Ottawa, ON, Canada: 2013.
Griffiths P, Dall’Ora C, Simon M, et al. Nurses’ shift length and overtime working in 12 European countries: The associa-tion with perceived quality of care and patient safety. Med Care. 2014; 52(11): 975-981. doi: 10.1097/MLR.0000000000000233
Rajbhandary S, Basu K. Working conditions of nurses and absenteeism: Is there a relationship? An empirical analysis using National Survey of the Work and Health of Nurses. Health Policy. 2010; 97(2-3): 152-159. doi: 10.1016/j.healthpol.2010.04.010
Stimpfel AW, Sloane DM, Aiken LH. The longer the shifts for hospital nurses, the higher the levels of burnout and patient dissatisfaction. Health Aff (Millwood). 2012; 31(11): 2501-2509. doi: 10.1377/hlthaff.2011.1377
Trinkoff AM, Johantgen M, Storr CL, Gurses AP, Liang Y, Han K. Nurses’ work schedule characteristics, nurse staffing, and patient mortality. Nurs Res. 2011; 60(1): 1-8. doi: 10.1097/ NNR.0b013e3181fff15d
Bae SH. Presence of nurse mandatory overtime regulations and nurse and patient outcomes. Nurs Econ. 2013; 31(2): 59-68. Web site. https://www.ncbi.nlm.nih.gov/pubmed/23691746. Ac-cessed November 24, 2016.
Olds DM, Clarke SP. The effect of work hours on adverse events and errors in health care. J Safety Res. 2010; 41(2): 153- 162. doi: 10.1016/j.jsr.2010.02.002
Bae SH, Fabry D. Assessing the relationships between nurse work hours/overtime and nurse and patient outcomes: System-atic literature review. Nursing Outlook. 2014; 62(2): 138-156. doi: 10.1016/j.outlook.2013.10.009
A report prepared for the Canadian Nursing Advisory Com-mittee: Full-time equivalents and financial costs associated with absenteeism, overtime and involuntary part-time employment in the nursing profession. Ottawa, ON, Canada: Canadian Labour and Business Centre; 2012.
Berney B, Needleman J. Impact of nursing overtime on nurse-sensitive patient outcomes in New York hospitals, 1995-2000. Policy Polit Nurs Pract. 2006; 7(2): 87-100. doi: 10.1177/1527154406291132
Berney B, Needleman J, Kovner C. Factors influencing the use of registered nurse overtime in hospitals, 1995-2000. J Nurs Scholarsh. 2005; 37(2): 165-172. Web site. https://www.ncbi. nlm.nih.gov/pubmed/15960061. Accessed November 24, 2016.
Ministère de la Santé du Québec. Catégorisation des soins neonatals en centres tertiaries [In French]. Quebec, QC, Cana-da: 2012.
Sutherland J. Hospital payment mechanisms: An overview and options for Canada. Ontario, Canada: 2011.
Jovic L, Fornes JC. Recommandations pour apprécier les besoins en personnels paramédicaux [In French]. France. 2009.
UCLA. Regression diagnostics. In: UCLA, ed. Regression with SPSS. Chap 2. Los Angeles, CA, USA: Institute for Digi-tal Education; 2010. Web site. http://www.ats.ucla.edu/stat/spss/ webbooks/reg/chapter2/spssreg2.htm. Accessed November 24, 2016.
Shah PS, Mirea L, Ng E, Solimano A, Lee SK and Canadian Neonatal N. Association of unit size, resource utilization and oc-cupancy with outcomes of preterm infants. J Perinatol. 2015; 35(7): 522-529. doi: 10.1038/jp.2015.4
Gnanlet A, Gilland WG. Impact of productivity on cross-training configurations and optimal staffing decisions in hos-pitals. Eur J Oper Res. 2014; 238(1): 254-269. doi: 10.1016/j. ejor.2014.03.033
Paul JA, MacDonald L. Modeling the benefits of cross-training to address the nursing shortage. International Journal of Production Economics. 2014; 150: 83-95. doi: 10.1016/j. ijpe.2013.11.025
Shah PS, Yoon W, Kalapesi Z, Bassil K, Dunn M, Lee SK. Seasonal variations in healthcare-associated infection in neo-nates in Canada. Arch Dis Child Fetal Neonatal Ed. 2013; 98(1): F65-F69. doi: 10.1136/fetalneonatal-2011-301276
Bae SH. Nursing overtime: Why, how much, and under what working conditions? Nurs Econ. 2012; 30(2): 60-71. Web site. https://www.nursingeconomics.net/ce/2014/article30026071. pdf. Accessed November 24, 2016.
Lee SK, Lee DS, Andrews WL, et al. Higher mortality rates among inborn infants admitted to neonatal intensive care units at night. J Pediatr. 2003; 143(5): 592-597. Web site. https://www. ncbi.nlm.nih.gov/pubmed/14615728. Accessed November 24, 2016.
Berliner HS, Ginzberg E. Why this hospital nursing short-age is different. JAMA. 2002; 288(21): 2742-2744. doi: 10.1001/ jama.288.21.2742
Williamson AM, Gower CG, Clarke BC. Changing the hours of shiftwork: A comparison of 8- and 12-hour shift rosters in a group of computer operators. Ergonomics. 1994; 37(2): 287- 298. doi: 10.1080/00140139408963646
Zeytinoglu IU, Denton M, Davies S, Baumann A, Blythe J, Boos L. Retaining nurses in their employing hospitals and in the profession: Effects of job preference, unpaid overtime, impor-tance of earnings and stress. Health Policy. 2006; 79(1): 57-72. doi: 10.1016/j.healthpol.2005.12.004
Callaghan M. Nursing morale: What is it like and why? J Adv Nurs. 2003; 42(1): 82-89. Web site. https://www.ncbi.nlm. nih.gov/pubmed/12641815. Accessed November 24, 2016.
Downloads
Published
How to Cite
Issue
Section
License

This work is licensed under a Creative Commons Attribution 4.0 International License.
All content published in Pediatrics and Neonatal Nursing (PNN) is licensed under the Creative Commons Attribution 4.0 International License (CC BY 4.0). This license allows anyone to copy, distribute, transmit, and adapt the work — including for commercial purposes — provided appropriate credit is given to the original author(s) and source.